Accessing all pages of the website www.setic-pourtier.com (hereinafter collectively referred to as “the Site”) is possible without having to disclose your identity or any other personal information about yourself.
However, in order to enable you to use certain features or services of our Site (the “Services”), we need to collect personally identifiable information about you.
The Services include, in particular:
Submitting contact forms to be called back by one of our sales representatives or to obtain information about our services and products.
Transparency regarding the data we collect about you, and the protection and confidentiality of that data, are essential and at the core of our concerns.
With the enforcement of European Regulation 2016/679 of April 27, 2016, effective as of May 25, 2018 (the “European Regulation”), these commitments to confidentiality and transparency have gained new significance, and we hope this privacy policy accurately reflects that commitment.
In accordance with applicable regulations concerning the processing of personal data—namely the French Data Protection Act of January 6, 1978, as amended, and the European Regulation—we provide you below with the legally required information.
We use your personal data to provide, support, and personalize our Services.
When using our contact request service, you are asked to provide your first and last name, email address, city, phone number, and your company name.
This data—your email address, first and last name, and phone number—constitutes personal data that we process under the European Regulation and is necessary for the use of our Services.
We retain the relevant personal data mentioned above for a minimum period of five (5) years from the date of our last exchange with the client, in accordance with our obligations under the EU General Data Protection Regulation or any other similar legislation worldwide, or for a longer period if required by legal or professional responsibility obligations. After this period, we may destroy these records without further notice and without incurring any liability.
The processing of your personal data allows you to use our Services and benefit from their features, free of charge.
This processing also enables us to respond and/or get back to you when you submit an inquiry via our “Express Request” section.
For each information field, we strive to indicate whether the field is mandatory or optional. You always have the option not to provide certain information by choosing not to use the specific service or feature that requires it. In such cases, we will be unable to offer you that service or feature.
The recipients or categories of recipients of the collected personal data are employees of SETIC POURTIER, including our IT and marketing teams.
In accordance with French and European law, and with your consent when required, we may use the data you provide through the Services you subscribe to for the purpose of presenting our other or new services, sending newsletters, invitations to events, or other communications that may interest you.
You may withdraw your consent to these communications at any time by unchecking the relevant box in your account settings or by clicking the unsubscribe link in any of our emails.
The personal data we collect through your use of our Services is stored within the European Union and is not transferred for processing to third parties other than those mentioned in section 2 above.
However, your personal data may be disclosed to a government authority, administrative entity, or any other party for the following purposes:
To comply with legal, regulatory, judicial, or administrative obligations;
To protect the rights or property of SETIC POURTIER or our clients, including enforcing these terms of use and investigating potential breaches;
To detect, prevent, or address fraudulent activities on the Site;
To safeguard or act when we believe in good faith that such access or disclosure is necessary to ensure the personal safety of Site users, SETIC POURTIER employees and clients, or the public.
In such cases, we commit to disclosing only the personal data strictly required under French and European regulations.
We take all appropriate precautions to protect your personal information, whose confidentiality and security are of utmost importance to us.
We make every effort to safeguard this data at a security level consistent with industry standards and best practices.
For example, when you are connected to our Services, the secure “https” protocol is present on all Site pages.
Additionally, each of our employees signs an IT and data confidentiality agreement in which they commit to processing only the personal data of individuals relevant to their client portfolio or role.
Finally, the data we collect is hosted, backed up, and archived using secure infrastructure and protocols, which are regularly audited and continuously monitored to ensure the integrity of our information systems.
As provided by French and European law, you have the right to obtain a copy of your personal data we hold (right of access). Before responding, we may verify your identity and request additional information to fulfill your request.
We will make every effort to respond within a reasonable timeframe and, in any case, within the deadlines set by applicable legislation.
You also have the right to request the rectification or deletion of your data, to restrict its processing, to object to its processing, or to exercise your right to data portability.
These rights are exercised within the framework and limits of the European Regulation.
Please note that we may retain certain information about you where required by French or European law, or where we have a legitimate reason to do so. For example, if we believe you have committed fraud or violated our Terms of Use and wish to prevent further violations.
Furthermore, you agree to provide complete, accurate, valid, and up-to-date information on our Site when using our Services. You can close your account or unsubscribe from our Services at any time. You also have the right to define directives regarding the fate of your personal data after your death. To exercise your rights, please contact us using the details provided in Section 10 below.
Lastly, the European Regulation entitles you to file a complaint with the relevant supervisory authority—in France, this is the CNIL (Commission Nationale de l’Informatique et des Libertés), located at 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07.
For more information, please refer to our Legal Notice section.
Our Site may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies, and we assume no responsibility for the use of your personal data by these websites when you click on those links. We encourage you to review their privacy policies before submitting your personal data.
We may occasionally update this privacy policy. Where necessary, we will notify you and/or request your consent. We encourage you to check this page regularly to stay informed of any updates or changes to our privacy policy.
If you have any questions regarding this privacy policy or wish to make a request regarding your personal data or cookies, you may contact us at: info@setic-pourtier.com
